Solved: Esim

Puggy · ‎28-11-2024

I have ordered an esim then found my phone is not compatible, how can I change to a plastic sim ?

pgn · ‎28-11-2024

Head to an O2 Shop with some valid photo ID, @Puggy

https://stores.o2.co.uk/

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

View solution in original post

pgn · ‎28-11-2024

Head to an O2 Shop with some valid photo ID, @Puggy

https://stores.o2.co.uk/

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

jonsie · ‎28-11-2024

Either call customer service

or call instore with photo ID

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎28-11-2024

@Puggy

A lucky escape.

Pop in store with photo ID for a proper sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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