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Ruth_Parf · ‎14-01-2023

Since Xmas day my phone has been stuck on 'activating data plan' and it wont activate

I gather I need an esim rest but nobody i talk to can do this

Can someone help

Thanks

Ruth Parfitt

MI5 · ‎14-01-2023

I'll ask @O2Georgina to help you @Ruth_Parf

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ruth_Parf · ‎14-01-2023

Thank you!!

MI5 · ‎14-01-2023

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2Georgina · ‎15-01-2023

will pick this up

@Ruth_Parf I will send you a private message

Ruth_Parf · ‎15-01-2023

Thanks so much I have emailed you!

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Esim reset needed on apple watch!!!

Moving my number too o2

Multi sim

Transfer to new phone hadn’t done my email

New phone set up

Apple watch error reference code 14