on 09-10-2023 14:25
Hi,
I have just bought an Apple Watch ultra 2 after migrating over from virgin. When I’m trying to set my sim up on my Apple Watch. I get error code 106.
called 202 twice no help. I’m at the point of cancelling within my cooling off period. Can anyone help?
on 09-10-2023 14:39
Many, many customers with the same problem and O2 have not made us aware of a fix that works for all
Possibly try an O2 store
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202
on 10-10-2023 13:26
If i were you, I'd get out if you can. I've been trying for a couple of weeks with error 106 (watch ultra 2, iPhone 15 pro), and no sign of a resolution, just being fobbed off with promises of calls from "the back office team" within 72 hours, which haven't happened multiple times. Useless.