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SueBatt
Level 1: Joiner
  • 2 Posts
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Registered:

why have I got this email. I have not requested any changes


Susan,

We've got your order: NC[Removed]
 
Order number: NC[Removed]
 
Your details
Name: Ms Susan Batt
Email: [Removed]
 
Track the progress of your changes in My O2
Changes you’ve made    
 
Item Monthly Charge Upfront Charge
Modify order : 07904819343    
Airtime plan 75GB Plus, Unlimited UK Minutes, Unlimited UK Texts, 24 months    
Added Bolt on : out-of-bundle charges reduction    
 
 
Total £0.00 £0.00
 
 
Order grand total £0.00 £0.00
 
 
If this order is part of a package with Virgin Media products we'll be adding all your Supercharged benefits in the next 7 days. See our terms here: o2.co.uk/terms.
 
*Your final installment may be slightly different
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SueBatt
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Please explain what this email means

Message 2 of 3
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Enlli
Level 67: Unsung hero
  • 7993 Posts
  • 56 Topics
  • 1653 Solutions
Registered:

Well we are not O2 here but we do know from this you are being moved to the new billing system. Nothing will change except from the fright of getting a system email without explanation 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 3
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