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E sim activation

PDT
Level 1: Joiner
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I have bought an eSIM for an iPad and it will not activate, can you help, I have phoned many times now to speak to the O2 staff to no avail.

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Avinunca1
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Did you remove your old physical SIM card  -assuming you previously used one. This is what prevented my switchover from working. 

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madasaf1sh
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@PDT 


Spammers and Scammers will thank you for posting a mobile number on a public forum, so you are liable for any scams or spammers that befall you.. 

 

As this isnt customer services then you will need to speak to customer services on 202 from your o2 phone or 0344 809 0202 from any other phone or you can send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG),

 

**POST FLAGGED**

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Avinunca1
Level 2: Apprentice
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Did you remove your old physical SIM card  -assuming you previously used one. This is what prevented my switchover from working. 

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Avinunca1
Level 2: Apprentice
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O2 support didn't suggest this. I tried it by chance after trying my wife's sim. I'm glad you have your iPad working.

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