Solved: Data

Fryzmaster · ‎17-06-2022

My data is not working for me. i can only use wi-fi. Why ?

MI5 · ‎17-06-2022

Lots of potential reasons @Fryzmaster

Have you got mobile data turned on?

Do you have the correct apn?

Try resetting your network settings.

Is there a mast down locally ? O2 Service Status

Have you used all your data this month?

Is your sim faulty? Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

If still having problems, you can message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎17-06-2022

Lots of potential reasons @Fryzmaster

Have you got mobile data turned on?

Do you have the correct apn?

Try resetting your network settings.

Is there a mast down locally ? O2 Service Status

Have you used all your data this month?

Is your sim faulty? Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

If still having problems, you can message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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