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Data abroad

AD7
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Hi my data isn’t working abroad such as my safari WhatsApp or any internet features? Can you make it work please. Thanks 

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Cleoriff
Level 94: Supreme
  • 112404 Posts
  • 801 Topics
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Hi @AD7 

Some things to try

  1. Manually search for another network
  2. Reboot the phone
  3. If you have an iPhone change your data APN to "mobile.o2.co.uk"
  4. If still not working then contact O2 to remove the Roaming bar on your account

. If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

Veritas Numquam Perit

Girl in a jacket

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Message 2 of 2
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Cleoriff
Level 94: Supreme
  • 112404 Posts
  • 801 Topics
  • 6694 Solutions
Registered:

Hi @AD7 

Some things to try

  1. Manually search for another network
  2. Reboot the phone
  3. If you have an iPhone change your data APN to "mobile.o2.co.uk"
  4. If still not working then contact O2 to remove the Roaming bar on your account

. If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
181 Views