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Forum Posts

Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

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Grammo by Level 1: Joiner
  • 3053 Views
  • 7 replies
  • 0 kudos

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 5088 Views
  • 2 replies
  • 2 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 16020 Views
  • 14 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 8135 Views
  • 5 replies
  • 1 kudos

[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Chris_K by Former Staff
  • 7502 Views
  • 6 replies
  • 0 kudos

Resolved! Pictures

Can you tell me why I can’t send pictures to someone with a Samsung from my iPhone. I have tries all the different settings that they say about online but it will not go. It’s fine if I am sending to another iphone

Loupabs by Level 1: Joiner
  • 246 Views
  • 1 replies
  • 0 kudos

Resolved! Charging lead included with new phone

Just unpacked my new iphone, wtf use is a type C to lightning cable?I’m sure apple just lay in their office thinking up ways to *bleep* customers off. Does anyone have an outlet that had a type C instead of a usb? NO

Mad110 by Level 1: Joiner
  • 419 Views
  • 3 replies
  • 0 kudos

Resolved! Spend cap

How do I remove a spend cap ?

Calp123 by Level 1: Joiner
  • 238 Views
  • 1 replies
  • 0 kudos

Resolved! Travelling

Hi, do I need to change my phone settings when I go abroad so I can still use my phone? Cheers

Sean2206 by Level 1: Joiner
  • 454 Views
  • 3 replies
  • 0 kudos

Resolved! audible books

can I purchase extra credit for audible books? 

Nelly2 by Level 1: Joiner
  • 193 Views
  • 1 replies
  • 0 kudos

Resolved! No service???

I have lost all functions on my payngo mobile?I work an unsociable hours job, my phone was working fine at 1:40am 16/10/21, took my phone out of my pocket during my break at around 4:00am to a no service message where it usually says O2?I have not dr...

Resolved! Changing Tariff

Hello, I'm thinking about changing my Tariff on my iPad 12.9 pro, but I want to know if the payment for the tariff goes out immediately of in the next months bill? and also does it get added onto any existing bills that's I have for the iPad? Thanks

Resolved! Network issues

Hi  today since morning my o2 network and signal not working