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Code 14 error

Sarah1981
Level 1: Joiner
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Upgraded my watch to Apple Ultra today - paired it but wasn’t entirely sure I had done it correctly so completely unpaired and started the process again - it now won’t let me set up my mobile service - its says phone 202 and quote reference 14. I have phoned O2 but just told to wait 24 hours - will this resolve the problem and then let me add my data plan?

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O2nath_ci
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@pgn  thanks for the tag 

@Pierce599 i will private message you 

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