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Lisa_1972 · ‎07-11-2024

Hi

Have my upgraded S24 FE and transferring everything over.

I have no QR code for the esim and no plan pre-loaded to my phone?

Where do I link the esim?

thanks

MI5 · ‎07-11-2024

@Lisa_1972

It should be in your MyO2.

If not, pop in store with photo ID or contact O2 to send one to you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-11-2024

@Lisa_1972

It should be in your MyO2.

If not, pop in store with photo ID or contact O2 to send one to you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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