Charges
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on 28-08-2023 07:00
I've just got notification that my charges are £132 over already this month. It appears to all have been spent in google play- IT WASNT ME!! 😭
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on 28-08-2023 07:07
You will have to see what the items are on the Google Play side, @0615 - see here for an example:
https://community.o2.co.uk/t5/Discussions-Feedback/Google-play/m-p/1615168/highlight/true#M125158
Good luck!
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on 28-08-2023 07:33
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on 28-08-2023 07:33
It appears to have been spent on Tik Tok coins, Im not on Tik Tok 🤦♀️
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on 28-08-2023 08:53
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on 28-08-2023 08:53
You need to speak to Google Direct, as they pass on the charges to o2, and they are the only ones who can reverse them..
https://support.google.com/googleplay/?hl=en-GB#topic=3364260
I would change your Google Passwords, and enable MFA on your account,
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

