Solved: Changing network

Pippa2 · ‎10-08-2021

Hi there,

I’ve recently started work in a new hospital and require access to my phone for work, I do not receive signal on the O2 network and now have decided I need to change my network to EE as I cannot work as a doctor without my phone, how can I end this contract and could I have my PAC code please?

Many thanks

gmarkj · ‎10-08-2021

You can end your contract at any time, but you may need to pay the remainder of the contract to do so.

There is help both for ending your contract in the guide Guide: Cancelling Your Contract and in getting your PAC code in the guide Guide: How to get your PAC [June 2021 Update] .

Good luck @Pippa2 !

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎10-08-2021

You can end your contract at any time, but you may need to pay the remainder of the contract to do so.

There is help both for ending your contract in the guide Guide: Cancelling Your Contract and in getting your PAC code in the guide Guide: How to get your PAC [June 2021 Update] .

Good luck @Pippa2 !

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

O2

Changing network

Phone call from O2

Want to change my number

Very poor signal

O2 App

Change of account name