Cellular iwatch

[Masher1]

Hi,

my iwatch se cellular hasn’t had coverage for a while, 

[pgn]

@Masher1, there are loads of issues with Apple watches on the community forum these days!

The O2 advisors who offer support on forum do not work Sundays or evenings, but I will ask the one working on Monday from 8am, @O2Sarah-, to drop you a message in the morning to see if they can help. Good luck!

[O2Sarah-]

Thanks @pgn 😊

@Masher1 I will send you a private message so we can look into this. 

[DeeRead]

Hi Sarah,

I wonder if you could also help me with my applewatch cellular connection. I’m getting code 14, this only started to happen since I got a new applewatch at Christmas. I have contacted 02 and was promised a technical support call back within 72 hours. 72 hours gone and no call back . I just want it resolved really. Any help I’d be grateful.

many thanks

Dee