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Can’t turn on WiFi calling

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Pauli
Level 1: Joiner
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on ‎30-08-2022 17:19

on ‎30-08-2022 17:19

O2 says WiFi calling and G4 turned on but it’s not! Any ideas?

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MI5
Level 94: Supreme
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on ‎30-08-2022 17:32

on ‎30-08-2022 17:32

@Pauli 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

wifi on.png

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149608 Posts
  • 641 Topics
  • 28517 Solutions
Registered:

on ‎30-08-2022 17:32

on ‎30-08-2022 17:32

@Pauli 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

wifi on.png

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Andy7856
Level 2: Apprentice
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on ‎30-08-2022 18:40

on ‎30-08-2022 18:40

What type of phone? Not all phones support it.

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MI5
Level 94: Supreme
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on ‎31-08-2022 11:51

on ‎31-08-2022 11:51

@Pauli 

If you bought your phone from O2 it is supported.

O2 do not sell unsupported phones currently.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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