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Can make or receive calls

HJB
Level 1: Joiner
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My account is paid up and all fine but I cannot make calls out or receive them on my iPhone 11.  When, as advised, I turn the phone off and on again, I can receive one call.  It then goes dead again.  Any advice?

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MI5
Level 94: Supreme
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@HJB 

Possibly a sim fault.

Pop into any O2 store to get a free replacement.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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