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Calls to Canada

Marigold
Level 1: Joiner
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on ‎11-04-2023 21:09

on ‎11-04-2023 21:09

My calls from the UK to Ontario, Canada (in the 416 area code) work fine.  My calls from the UK to British Columbia, Canada (in the 250 area code) do not work.  I have several friends in the 250 area code in Canada and cannot reach them.

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MI5
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on ‎11-04-2023 21:27

on ‎11-04-2023 21:27

@Marigold 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (PAYG).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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on ‎11-04-2023 21:43

on ‎11-04-2023 21:43

@Marigold Have you and your friends in that area code tried using WhatsApp? If you use the app on WiFi it's free to call, text and video call.

I DO NOT WORK FOR O2



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