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Forum Posts

Data

Why can't I access mobile data using the mobile network?

Ynot by Level 1: Joiner
  • 42 Views
  • 1 replies
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Resolved! No caller id

Since moving to O2 I have no caller id on incoming calls. So I guess I have to get technical support, but how? Live chat is useless and I just need a real person to raise a fault. Answers gratefully received!

Kdx by Level 1: Joiner
  • 82 Views
  • 3 replies
  • 0 kudos

SIM

My phone has recently had the screen replaced. When I collected it from the shop the guy told me that I would have to put the SIM back in. However I don’t recall ever taking the SIM out and do not have the SIM. I can’t use my phone at the moment. How...

Kez6 by Level 1: Joiner
  • 72 Views
  • 3 replies
  • 0 kudos

Resolved! Apple Watch Cellular Issues

Hello, I'm having an issue when trying to set-up the cellular plan on an Apple Watch Ultra 2 I purchased from a third party. I'm hoping someone may be able to help - O2 CS seem to be little/no help (to the point where one of their tech team asked me ...

Issues Porting Number - Week 3

My wife recently moved phone to O2. Once she had the SIM we tried to do the port (it kept failing when we tried to do it during signup). We were told to get the account created, get the SIM then do the port. We did that and got 2 green ticks on the w...

Tycho by Level 1: Joiner
  • 111 Views
  • 1 replies
  • 0 kudos