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Calls Dropping Out

AdamCCL
Level 1: Joiner
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I recently swapped across from a personal contract to a business one, no changes to phone (Pixel 7 Pro) or the SIM card itself, but now calls keep dropping out after c20 seconds, and the repeatedly thereafter.

 

I have tried turning off the phone, turning data on and off etc. but still having issues - is there anything else that can be done short of arguing to cancel the contract?

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gmarkj
Level 66: Unequalled
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Maybe trying a new sim card @AdamCCL ?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Oxonian
Level 36: Perceptive
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These guides might be worth a look @AdamCCL :-

 

Guide: How can I sort out my network issues? 

 

Guide: Is the network down for me or everyone? 

 

I suppose that the problems arising around the time that you changed your account might be a coincidence ? 

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