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Buy a bolt on

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Abi2
Level 1: Joiner
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on ‎29-11-2021 16:10

on ‎29-11-2021 16:10

I need to buy a data bolt on but it’s not letting me do it on

my o2 app

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Martin-O2
Former Staff
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on ‎29-11-2021 17:37

on ‎29-11-2021 17:37

Hey @Abi2, @Bs_ We've been made aware of an issue affecting some customers attempting to buy boltons, access and pay bills. A fix is in progress so please attempt to get your boltons again later.   

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Bs_
Level 1: Joiner
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on ‎29-11-2021 16:29

on ‎29-11-2021 16:29

It's not letting me either so I'm assuming they might have technical issues 😞 

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MI5
Level 94: Supreme
In response to Bs_
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on ‎29-11-2021 17:28

on ‎29-11-2021 17:28

@Abi2 @Bs_ 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
Former Staff
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

on ‎29-11-2021 17:37

on ‎29-11-2021 17:37

Hey @Abi2, @Bs_ We've been made aware of an issue affecting some customers attempting to buy boltons, access and pay bills. A fix is in progress so please attempt to get your boltons again later.   

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

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