on 08-07-2024 14:27
I dropped my phone screen is smashed & phone isnt working. How do i send it off for repair??
08-07-2024 14:30 - edited 08-07-2024 14:32
08-07-2024 14:30 - edited 08-07-2024 14:32
O2 https://www.o2.co.uk/help/device-and-sim-support/device-repairs
Also try your phones manufacturer or local repair shops.
Do you have any insurance?
Home contents may cover it and also some bank accounts come with insurance cover.
on 08-07-2024 19:16
on 08-07-2024 19:16
I dont have insurance, the link just sends me back to page ive just been on, its of no help, who do i send my phone off to for repair, who do i speak too?? Its completely smashed....
on 08-07-2024 19:19
You need to speak to customer services as advised in the link above.
Guide: How to find help & contact O2