Broken phone
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on 08-07-2024 14:27
I dropped my phone screen is smashed & phone isnt working. How do i send it off for repair??
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08-07-2024 14:30 - edited 08-07-2024 14:32
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08-07-2024 14:30 - edited 08-07-2024 14:32
O2 https://www.o2.co.uk/help/device-and-sim-support/device-repairs
Also try your phones manufacturer or local repair shops.
Do you have any insurance?
Home contents may cover it and also some bank accounts come with insurance cover.
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on 08-07-2024 19:16
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on 08-07-2024 19:16
I dont have insurance, the link just sends me back to page ive just been on, its of no help, who do i send my phone off to for repair, who do i speak too?? Its completely smashed....
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on 08-07-2024 19:19
You need to speak to customer services as advised in the link above.
Guide: How to find help & contact O2
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