Bill - capping my bill

[Jay78987]

Please can someone advise how I can cap my bill online or via the app. I have tried calling the call centre but there is no answer.

[Cleoriff · Accepted solution]

@Jay78987 

You can't apply a spend cap yourself. You have to call O2

Guide: Coronavirus Community Help and Support 

[Jay78987]

Thank you, I tried calling. But no one answered the phone. Thank you for your guidance.