Being charged for iTunes & Spotify

[Shelby20]

I’ve noticed my bills over the passed months are getting higher.  When I’ve logged onto my o2 account I’ve been charged for iTunes & Spotify ?  Which I don’t use.

As I’ve not registered for these how do I stopped it happening again and claim my money back ? 

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this