Bad signal at home all of the sudden

[Renji99]

I used to have good signal at home but recently it seems to keep getting worse. Stuck with 1 bar of signal at home now which isnt great. 

Both myself and my wife are on 02 and both experiencing same issues. 

Tried the usual steps but still just 1 or if im super lucky 2 bars 

Calls constantly cut out or im told by the person I am on the phone to they cant hear me or vice versa. 

Apart from changing to another provider are there any other steps? 

It didnt used to be like this but its getting tiresome now

[MI5]

Thanks @O2Waqas 

[Renji99]

Ive got a relativly new Samsung Galaxy direct from o2 so assume it would be active for Wifi calling already. 

I think its working. Not sure how to test apart from if my calls dont drop or sound better

[MI5]

@Renji99 

If you put phone in airplane mode and then turn on wifi....

Check if you can make a call.

[Renji99]

Seems its a problem with 4G. 

3G and 2G full bars, but 4G 1 bar

Wifi calling is working for now but O2 are investigating as potential fault in area. 

Thanks for everyones help

[MI5]

You're welcome and hope it's sorted soon for you.