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Assistance Needed: International Phone Number Not Registering on O2 Network

Ameer35
Level 1: Joiner
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Registered:

I have been living in the United Kingdom for the past two years, and during this time, I have been using an international phone number. Which used to work on O2 netwrork. However, I am experiencing difficulties as my number is not registering on the O2 network. I am unable to make or receive calls or texts using this number.

 

I kindly request your help in manually registering my international phone number on the O2 network. If there are any specific steps I need to follow or additional information you require from me, please let me know. I appreciate your prompt attention to this matter.

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madasaf1sh
Level 76: Forum Legend
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Registered:

@Ameer35 


What is your home network, that you are roaming with?? As it may need them to check your roaming.. 

As if the sim card you are using is not a UK sim card then there is nothing o2 can do about it...

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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MI5
Level 94: Supreme
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Registered:

@Ameer35 

Try manually searching for a different network.

O2 may have blocked you due to the time you've been here.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
Level 76: Forum Legend
  • 10387 Posts
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  • 3043 Solutions
Registered:

@Ameer35 


What is your home network, that you are roaming with?? As it may need them to check your roaming.. 

As if the sim card you are using is not a UK sim card then there is nothing o2 can do about it...

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Ameer35
Level 1: Joiner
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Registered:

Thanks, and yes my sim card is not a UK sim card, So now I have contacted my home network, and they said they'll sort out the issue. 

Thanks for your help!

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