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Apple watch ultra cellular plan 08 code reference

Ghulam
Level 1: Joiner
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on ‎28-01-2023 18:07

on ‎28-01-2023 18:07

Apple watch ultra will not be setup to add a cellular plan and is stuck when trying to add it. It gives code reference 08 and eventually unpairs from iphone.

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JamieMarshall
Level 1: Joiner
In response to O2Sarah-
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on ‎18-09-2023 12:31

on ‎18-09-2023 12:31

Hi @O2Sarah- I am facing the same issue, i have tried multiple times to reset the watch and still getting Ref 08 message. Can you please help me?

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gmarkj
Level 66: Unequalled
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on ‎18-09-2023 13:33

on ‎18-09-2023 13:33

Sarah no longer works on the community @JamieMarshall .

Unfortunately there are no advisors on here either, so you will have to keep trying the normal customer service route - either call 202 or 0344 809 202.

Best time to call is 8am UK time.

Alternatively you can call 0800 902 0217 using Skype for free.

Guide here Guide: A Guide to Skype

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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