Apple Watch

Cport · ‎14-11-2020

I ordered an Apple Watch last night and realised I’ve ordered the wrong size I ordered 44 and I wanted the 42 is there anyway I can change the order

MI5 · ‎14-11-2020

@Cport

You'll need to call customer service

Guide: Coronavirus Community Help and Support

Right now is a good time to call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cport · ‎14-11-2020

I’ve tried but they are putting me through to sales

Cport · ‎14-11-2020

Tried ringing customer services to contact regarding an Apple Watch order, they keep putting me through to sales what do I say to speak to someone regarding my order

MI5 · ‎14-11-2020

@Cport

The only keywords that seem to work are "fraud" or "lost and stolen"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎14-11-2020

Surely sales should have been able to check?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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