So I’ve been trying to get this resolved now for 3 weeks and I’m getting fed up being sent from one place to another , after 2 visits to the store , several phone calls and web chats I still don’t have a watch that is working with mobile data , when I first got the watch I set it up and it connected fine and mobile data set up. 3 days after it stopped working then wouldn’t reconnect , it just says
“Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 mobile, quoting reference code 04 “
no one seems to know what to do they said they would reset the watch from there end and this will reset the e sim but it did nothing I am still having the same error message coming up when trying to set up mobile data.
I'm losing hope and the will to live i never knew that i would have such a bad experience.
is there anyone who knows what needs to be done with this as I'm getting nowhere and I'm paying for a service i can’t even use
