Another poor in house signal post

[faborson]

 

For few months now our signal has dropped in the house. We can call or receive text unless we are going outside in the street. We both working from home so that’s not ideal! 
I know there is wifi call option but why we should let them get away with that!! We are paying a contact to call from anywhere not using our own system? Otherwise we should  charge them for that then! 
I use the signal checker and while we are having 4 masts in our area the download/upload result is poor. 2.0 Mbps and 0.3 Mbps. 

[MI5]

@faborson 

You don't pay to use "everywhere" as no service is 100% guaranteed.

It's covered in the T&C's https://www.o2.co.uk/termsandconditions 

Help guide here Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it 

and wifi calling help https://www.o2.co.uk/connectivity/wifi-and-4g-calling

[Enlli]

You both work from home but don't want to use WiFi Calling.

It's not O2 that suffers but your business.

[faborson]

I never said I don’t want to use it, I find it hard to digest the fact that O2 use our wifi to solve their failure to provide signal… 

[faborson]

I paid full price for the pleasure of not getting a full service… hiding behind some small prints is not ethical… 

if you order a meal at the restaurant and the kitchen keep 25% you won’t be happy to pay the full price… 

[MI5]

Let us know when you find a network that gives full coverage everywhere. 

How to cancel your O2 contract here Guide: Cancelling Your Contract 

[faborson]

No need to be sarcastic !! I would have thought living in a city signal should reach in my house and would be able to call… 

I am not that exigent! 
anyway thanks for taking your time to read… 

[Coral1995]

Wondering if you managed too resolve your problem? I too am having alot of issues with signal aswell as family that live in different locations .. main problem is phone calls constantly cutting out and the fact weve never had a problem til recently so its not like we are in a poor signal area 

[faborson]

Tech guys will call me within 3 days…