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Adding student discount to airtime plan

JamesPro97
Level 1: Joiner
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I'm having trouble adding my student discount to my airtime plan

 

I tried texting  my UNIDAYS code to 61202 but I received the error message  "Sorry, we didn't recognise that. Please check your keyword and try again".

 

I'm unable to do anything via the MyO2 app since it has locked me out despite all my information being entered correctly. 

 

Any help would be greatly appreciated 

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MI5
Level 94: Supreme
  • 126824 Posts
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Registered:

@JamesPro97 

Guide here Guide: O2 Open & Friends and Family discounts - How to sign up 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 126824 Posts
  • 613 Topics
  • 21787 Solutions
Registered:

@JamesPro97 

Guide here Guide: O2 Open & Friends and Family discounts - How to sign up 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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