Solved: Access to voicemail

GPR · ‎04-10-2023

Hello,

Since the switch from virgin to O2 I am unable to access my voicemail.

It requests me to submit my virgin 'phone number and then says it is not recognised.

My number is (REMOVED)

George Redman

gmarkj · ‎04-10-2023

First please edit your post and remove your phone number @GPR as this is a public forum and everyone can see it.

See if any of the help in this guide solves your issue - it might be the number your phone has set up for voicemail is wrong.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

gmarkj · ‎04-10-2023

First please edit your post and remove your phone number @GPR as this is a public forum and everyone can see it.

See if any of the help in this guide solves your issue - it might be the number your phone has set up for voicemail is wrong.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

GPR · ‎05-10-2023

Thank you, will follow your advice,

George

GPR · ‎05-10-2023

Problem solved.

Thank you.

George

O2