cancel
Showing results for 
Search instead for 
Did you mean: 

About my bill - spoke about extention on my bill

Callme_coops365
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

On the 29th June I spoke to a member of o2 customer services in regards to an extension to payment of my device plan that will be paid on the 14th of July 2022, and I was told that it is that would be fine. 

On the 2nd July 2022 my phone as been cut off and I don’t understand if I have a extension in place, I need my phone to be reconnected with full service and could the technical team please give me a call as I don’t not have no outgoing calls to call yourself personally.

Message 1 of 2
101 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 68: Extraordinaire
  • 5956 Posts
  • 32 Topics
  • 1946 Solutions
Registered:

@Callme_coops365 

 

No one will call you

 

You need to contact o2's Payment Management team on 0800 902 0217 , borrow a phone or use skype to call ... use this guide Guide: A Guide to Skype 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 2
92 Views
1 REPLY 1

madasaf1sh
Level 68: Extraordinaire
  • 5956 Posts
  • 32 Topics
  • 1946 Solutions
Registered:

@Callme_coops365 

 

No one will call you

 

You need to contact o2's Payment Management team on 0800 902 0217 , borrow a phone or use skype to call ... use this guide Guide: A Guide to Skype 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
93 Views