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McKenzie
Level 1: Joiner
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on ‎11-03-2020 02:32

on ‎11-03-2020 02:32

hi i did my upgrade online can i pick up my phone wif out passport or driveing license?
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Bambino
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on ‎11-03-2020 04:03

on ‎11-03-2020 04:03

@McKenzie If you have arranged to pick up your phone in store you will need to bring some form of valid identification with you.

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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on ‎11-03-2020 06:54

on ‎11-03-2020 06:54

@McKenzie 

You will receive an email with a pin number and details of what ID you need to take with you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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on ‎16-03-2020 17:16

on ‎16-03-2020 17:16

Hi @McKenzie , I hope everything went ok with your phone pickup. It would be lovely to hear how you're doing with your new phone if you already got it. slight_smile

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