Re: upgrade to s20 ultra

Kevin241 · ‎23-03-2020

I have pre-ordered the s20 ultra and states expected arrival is up to 31st March for store collection. what will happen if O2 decides to close shops? how would I be able to set up a contract with the device as well as receiving it?

MI5 · ‎23-03-2020

@Kevin241

Deliveries to home are still going ahead and customer services on the phone can set you up Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Kevin241 · ‎23-03-2020

I have pre ordered the device in store. So the whole set up of contract would be done in store. What would happen if o2 decides to close its stores?

MI5 · ‎23-03-2020

@Kevin241

You would have to get it delivered to home as above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)