Solved: top up issues

Anonymous · ‎09-09-2013

I topped up my son's phone on Saturday night with £10, he got the confirmation and had about £14 credit, he tried to call from it yesterday and it said he had 18p.....I have no idea whats happened, checked his calls to make sure he hadnt actually done anything and he hadnt so not sure where all his credit has gone in less than 24 hours. Help!!!!

perksie · ‎09-09-2013

You'll need to ask O2 directly, see "Contact us" at the foot of the page for the number.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

View solution in original post

perksie · ‎09-09-2013

You'll need to ask O2 directly, see "Contact us" at the foot of the page for the number.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

jonsie · ‎09-09-2013

Sounds like it may be a data issue.

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