sos

[Anonymous]

Hi i would like to ask you something. How can I pay online for my monthly payment? Thanks

[Anonymous]

Then they do so at their own fortune

[pgn]

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@Anonymous wrote:

@pgn Then you don’t fall behind on your payments or default on the credit agreement 

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Time was, O2 (or CellNet before that) charged my credit card every month. Had done for *years*.  Irrespective of who I had upgraded with (O2 direct, Phones4U (RIP) or the O2 shop.)

Then along came O2 Refresh, which made the Device Plan part of it a Credit Agreement, and kablooey, you cannot rely on payment being taken by O2 monthly on a credit card any more.  Direct Debit seems the only way to go for that component.

And the double whammy?  

If you change the AirTime Plan to credit card (which *is* kosher, btw!) the Device Plan Direct Debit side of the deal breaks.

So then you have to use the SMS and e-mail Reminders to remember to pay both components of O2 Refresh using the Credit Card stored in your O2 Wallet every month. 

D'oh.  Who thought up that idea?

[MI5]

Which is why it's easiest to have a DD in place for both payments, surely?

[Cleoriff]

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@MI5 wrote:
I wasn't actually sure what the question was tbh......?

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Yes it did ask

"Hi i would like to ask you something. How can I pay online for my monthly payment? Thanks"

Which was the reason I gave them the guidelines on all ways to pay their bill.

However as we know setting up a contract with O2 means you agree to repay monthly via Direct Debit (in their T's&C's) ....and frequently people cancel for whatever reason...Direct debit is the best way to ensure you meet your contractual agreement with O2

[Cleoriff]

"Hi i would like to ask you something. How can I pay online for my monthly payment? Thanks"

Which was the reason I gave them the guidelines on all ways to pay their bill.

However as we know setting up a contract with O2 means you agree to repay monthly via Direct Debit (in their T's&C's) ....and frequently people cancel for whatever reason...Direct debit is the best way to ensure you meet your contractual agreement with O2

[MI5]

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@Cleoriff wrote:

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@MI5 wrote:
I wasn't actually sure what the question was tbh......?

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Yes it did ask

"Hi i would like to ask you something. How can I pay online for my monthly payment? Thanks"

Which was the reason I gave them the guidelines on all ways to pay their bill.

However as we know setting up a contract with O2 means you agree to repay monthly via Direct Debit (in their T's&C's) ....and frequently people cancel for whatever reason...Direct debit is the best way to ensure you meet your contractual agreement with O2

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I mean't pgn's question though, if indeed it was a question?

[MI5]

"Hi i would like to ask you something. How can I pay online for my monthly payment? Thanks"

Which was the reason I gave them the guidelines on all ways to pay their bill.

However as we know setting up a contract with O2 means you agree to repay monthly via Direct Debit (in their T's&C's) ....and frequently people cancel for whatever reason...Direct debit is the best way to ensure you meet your contractual agreement with O2

[Cleoriff]

Oh right....Well my answer would have covered that 'Why?' as well....