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Text code to find PAYG balances?

mark245
Level 1: Joiner
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Hi, Is there a Text code to find PAYG balances? My son is using PAYG as backup as he damaged his monthly phone. How dodd he find out how many texts and minutes he has left, is there a code and not a number to dial? All he gets every tice he sends a text is a message saying he has zero credit left and this is worrying him!

 

Many thanks.

 

 

 

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MI5
Level 94: Supreme
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Checking your balance

To check your Pay As You Go balance:

  • Press Hotkey 2 on your mobile phone
  • Key *#10# then press the call button
  • Dial 4444 for free from your mobile

https://www.o2.co.uk/help/pay-as-you-go/checking-your-balance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Anonymous
Not applicable

Hi @mark245 you can look in your myo2 account to check allowances 

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MI5
Level 94: Supreme
  • 123852 Posts
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  • 20048 Solutions
Registered:

Checking your balance

To check your Pay As You Go balance:

  • Press Hotkey 2 on your mobile phone
  • Key *#10# then press the call button
  • Dial 4444 for free from your mobile

https://www.o2.co.uk/help/pay-as-you-go/checking-your-balance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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mark245
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But that means I have to add the new number onto my account and it was purchased in O2 shop by my son. I do have the phone number but I am not confident he will understand what to do if he gets a message. I just thought there might be a simple text code.

Thanks anyway.
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MI5
Level 94: Supreme
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@mark245 I was posting at the same time as you - see my answer above for a text code or other options please.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Not applicable

No you can just download the myo2 app to your sons phone & he can then log in & check allowances himself 

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jonsie
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I think all the O2 sim cards carry the service numbers 'so you can view them already in the phone's contacts.credit balance is one of those contacts 

 

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pgn
Level 58: Overseer
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Thanks, @MI5.

 

Just to confirm to the original poster, @mark245:    *#10# works for the PAYG folks in my household, like a dream.

WhatIWonNotCS

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