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on 13-01-2023 06:42 - last edited on 13-01-2023 07:11 by DanielPA
Hello,
I would like to please ask you to modify sims linked to my account. I have been charged this month for 2 sims and actually I only have one .
My phone number is [Removed] - my partner [Removed] is using it.
The another one is inactive as we swapped from Lebara .
Can you modify this for as and refund for number unused [Removed] ?
Please unlink [Removed] as we don't want to get charged again next month.
Thank you
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on 13-01-2023 08:10
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
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on 13-01-2023 08:10
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.