Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 345203 Views
  • 2 replies
  • 2 kudos

Resolved! Unable to add Amazon Prime to my plan

I got a text about adding Amazon Prime to my bill and saving £2 off of my airtime. I already to this with Disney+. I've tried multiple times now to add it and when I get to the stage of ticking the terms box and clicking add I just get a "Oops. Sorry...

Proddit by Level 1: Joiner
  • 2417 Views
  • 5 replies
  • 1 kudos

Resolved! Set up personal hotspot

I have been trying to tether my laptop to my phone. When I was with three all I had to do was toggle hotspot on and it worked. Now the toggle button has disappeared and been replaced by set up personal hotspot which directs to a website which is no h...

Randolph by Level 1: Joiner
  • 1607 Views
  • 3 replies
  • 0 kudos

upgrade sim only from 24 month tariff to 30 day?

I was just wondering if I can 'upgrade' my tariff from a 24 month to a 30 day one? I am on a SIM only deal (unlimited data, calls and texts, £26ppm) and use it for mobile broadband. I have the option to upgrade my tariff but was confused about whethe...

clivb by Level 1: Joiner
  • 2666 Views
  • 6 replies
  • 0 kudos

Resolved! How long does it take for replacement stock to come back in?

I’ve recently had an insurance claim approved for my lost iPhone 14 pro max. Unfortunately, they do not have the item in stock at the moment. However, I haven’t been given a timeframe by o2 insure as to when they expect to have new stock. Has anyone ...

ksot1821 by Level 1: Joiner
  • 2756 Views
  • 6 replies
  • 0 kudos

Resolved! 18 restrictions

Take my 18 restrictions off I'm 48years old

Colin3 by Level 1: Joiner
  • 4321 Views
  • 5 replies
  • 0 kudos

Resolved! Number transfer

Hi. I signed upto sim only last week and supplied my pac code. I received the sim yesterday and activated it. There was no info about porting my number so I filled in the form again, all before 5pm yesterday so number transfer should be today. I got ...

benish7 by Level 1: Joiner
  • 854 Views
  • 1 replies
  • 0 kudos

Resolved! Sim card

Sim card not arrived dispatched on 11december 

Sim24 by Level 1: Joiner
  • 471 Views
  • 1 replies
  • 0 kudos

Resolved! late delivery

hi, on friday 16th december i bought a new phone, samsun fold, they paid for same day delivery 15 pounds, the package was supposed to be delivered by 10 pm, the courier was 30 minutes late, i had to go to work, after talking to him i found out that p...

Janusz1 by Level 1: Joiner
  • 655 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming not working

My roaming isn’t working in France. I have mobile data switched on and roaming on. The 3 G sign is on at the top of the screen. Still not working. Any thoughts? It looks like you landed on a popular topic that many are viewing! Why not register to ou...

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Anonymous by Not applicable
  • 386876 Views
  • 89 replies
  • 0 kudos