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Darius21
Level 1: Joiner
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on ‎13-01-2023 06:42 - last edited on ‎13-01-2023 07:11 by Moderator

on ‎13-01-2023 06:42 - last edited on ‎13-01-2023 07:11 by Moderator

Hello, 

 

I would like to please ask you to modify sims linked to my account. I have been charged this month for 2 sims and actually I only have one . 

My phone number is [Removed] - my partner [Removed] is using it. 

The another one is inactive as we swapped from Lebara .

Can you modify this for as and refund for number unused [Removed] ? 

Please unlink [Removed] as we don't want to get charged again next month. 

 

Thank you

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MI5
Level 94: Supreme
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on ‎13-01-2023 08:10

on ‎13-01-2023 08:10

@Darius21 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151770 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎13-01-2023 08:10

on ‎13-01-2023 08:10

@Darius21 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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