Solved: sim upgarde

joyce_g0205 · ‎18-09-2021

hi, im about to upgrade my sim to a new device and new sim. not to sure wether my current sim will be cancelled straight away after i place my order or until i activate my new sim it will still be on . because i use my phone for work and need to make sure my data is working before i place my order .

MI5 · ‎18-09-2021

@joyce_g0205

Your old sim will remain active unless you do a sim swap to the new sim that will be sent to you.

Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎18-09-2021

@joyce_g0205

Your old sim will remain active unless you do a sim swap to the new sim that will be sent to you.

Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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