puk code

[sappers]

I need a PUK code for my iphone but any link on the o2 website just crashes

[MI5 · Accepted solution]

@sappers 

If this fails Unblock your mobile device | Phones sims and devices | Help | O2 you can look under your device details in your MyO2

[sappers]

Neither of these options work. I have phoned o2 on a number from Google search and obtained PUK code from automated service.

[pgn]

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@sappers wrote:

Neither of these options work. I have phoned o2 on a number from Google search and obtained PUK code from automated service.

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Good job - looks like the PUK page on the O2 website is SNAFU, one for @Dave-O2 in the morning!

[MI5]

Hopefully not a premium number at @sappers 

All legit O2 numbers here https://www.o2.co.uk/contactus 

Guide: How to find help & contact O2 

[pgn]

The Automated call line also works for PUK, just tried it, @sappers:

• Call 202 from any O2 mobile (or 0344 809 0202 standard UK rate from any other phone)
• and say or key in your own phone number when prompted.
• when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
• Press 2 for Everything Else
• Press 5 for More Options
• Press 3 - after a warning about 10-tries, your PUK,  will be read to you, so have a pen and paper handy

[MI5]

It would seem @sappers has already figured that out 👍

[Dave-O2]

Thanks for flagging this @pgn 

I'll get this chased with the relevant team.

[sappers]

 This is the number I used       0344 809 0202

[MI5]

That's fine @sappers 

No problems there at all.