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premium block numbers

Premiumtexts
Level 1: Joiner
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I entered a competition a few weeks back what I thought was free however I have been charged on my o2 mobile contract £3.75 per week for 3 weeks now!!!I have tried to get hold of o2 and they just dont take the calls or chat function?I cannot get hold of o2 and if I do eventually can they block these premium numbers?I have also reported it to action fraud as I never replied or agreed to any of the texts but being charged.

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MI5
Level 94: Supreme
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You need to chase it up with the company charging you http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premiu...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143457 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
You need to chase it up with the company charging you http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premiu...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Premiumtexts
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Thanks very much.Will give that a try.

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