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phone won't ring

MLGJ
Level 1: Joiner
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My wife cant ring me on her phine

 

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MI5
Level 94: Supreme
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@MLGJ 

Check your blocked calls list.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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O2EmmaLouise
O2 Support
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Hi MLGJ,

 

Is it just your wife who is having trouble calling you? Can you receive calls from other people?

 

As @MI5 suggested, check your block list under call settings and depending on the make and model of your phone, check that you don't have 'do not disturb' switched on.

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