paying my bill

[Anonymous]

Hi can anyone help me please before I throw my phone at the wall lol. I have been cut off as direct debit didn't go through so need to pay my bill ASAP. I've tried to call but won't let me do it over the phone and can't find anyway of doing it online. Help please x

[viridis]

Log into myo2 and the option should be on the left column.

[Cleoriff]

Or try any of these

http://community.o2.co.uk/t5/Discussions-Feedback/Ways-to-pay-guidelines/m-p/874982

[Anonymous]

Thanks but the link doesn't help and no option to pay bill on my02 page unless I call them but I can't

[perksie]

MyO2> View my bill> click on your number> then click "Make a payment.

[Cleoriff]

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@Anonymous wrote:
Thanks but the link doesn't help and no option to pay bill on my02 page unless I call them but I can't

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Every way to pay is clearly stated in that link I gave. There is also an automated payment option...

[viridis]

Is it just an outgoing block or total disconnect?
If total disconnect you will have to call from another phone and pay a different department.
They may put a reconnection charge on top.

[viridis]

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@Cleoriff wrote:

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@Anonymous wrote:
Thanks but the link doesn't help and no option to pay bill on my02 page unless I call them but I can't

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Every way to pay is clearly stated in that link I gave. There is also an automated payment option...

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Not if in hands of recoveries team, op will need to ring.

[Cleoriff · Accepted solution]

To call from a landline 0800 588 4217 or 0344 809 0202