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Anonymous · ‎01-07-2013

I purchased the above phone and it came with a pay & go sim card. Everytime i put the sim in it comes up with 'insert sim'. I thought this would be straightforward but it is proving not. Am i missing something? The sim is in the correct way, I have checked. Thankyou.

Anonymous · ‎01-07-2013

It's possible the sim is faulty.

Pop into an 02 shop for a replacement.

If a replacement does not solve the issue then perhaps the handset is faulty.

View solution in original post

Anonymous · ‎01-07-2013

It's possible the sim is faulty.

Pop into an 02 shop for a replacement.

If a replacement does not solve the issue then perhaps the handset is faulty.

Anonymous · ‎24-05-2015

I have a Samsung get e1200 and my daughter has blocked the sim. Now I can't even put in the PUK code - what do I do?

MI5 · ‎24-05-2015

Pop into an o2 shop and get a new sim card.
They will transfer your number for you to a new sim too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎25-05-2015

The puk can be got from live chat or my O2 but if it's been entered incorrectly 10 times you need a new sim card as above.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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