I purchased the above phone and it came with a pay & go sim card. Everytime i put the sim in it comes up with 'insert sim'. I thought this would be straightforward but it is proving not. Am i missing something? The sim is in the correct way, I have checked. Thankyou.
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The puk can be got from live chat or my O2 but if it's been entered incorrectly 10 times you need a new sim card as above.
Track usage, upgrade and get support with the My O2 appDownload My O2