o2/Virgin Media

[SeanR69]

As you have now just anonced the merger with Virgin Media will we get the option to leave o2 free of charge  - personally want nothing to do with that shower of **** and would like to take my business elsewhere.

When I signed my contract it was with O2 and VM were not in the picture

Thanks

[MI5]

@SeanR69 

Pay off what you owe and you can leave at anytime.

If you're on refresh, the device is yours to keep so you can go sim only elsewhere. 

Guide: How does O2 Refresh work? 

[SeanR69]

The point is if the contract was taken out prior to any merger and changes take place there should be no penalty as the agreement was with O2 not Virgin Media /O2 therefore I intend not to pay the contract off .

[MI5]

@SeanR69 

Then you'll need to call O2 to see if they will allow you to hand back your device and cancel.

Numbers here Guide: Coronavirus Community Help and Support 

8.00am is the best time to call and good luck.

[SeanR69]

Cheers  - the handset is mine so its just the sim only that needs to go - will buzz them and see whats said

[MI5]

Let us know how you get on @SeanR69 

[jonsie]

As your O2 contract continues as normal I wouldn't have thought it a valid reason to terminate your contract early as you are not affected by the merger.

[MI5]

My thoughts too but nothing to lose by asking....

[madasaf1sh]

@MI5 @SeanR69 

The merger is not grounds for contract termination, as the company providing the services is still o2, VMo2 is the company that has been formed to operate the Joint Venture (its a 50/50 Telefonica / Liberty Global JV)

o2 are still the legal entity running the Mobile Network.

If people want to cancel they will need to pay off their contract in full, and if not on refresh pay any early termination fees.

The same happened when BT bought EE / PlusNet etc

[MI5]

As I said, I doubt, it but SeanR69 needs to have it confirmed by O2.