Posts: 86,612
Topics: 729
Registered:
14-01-2013
Hi @Daveh1951
Swaps are taking longer than normal so keep rebooting your phone.
If you need to contact O2 then all numbers are in this guide Guide: Coronavirus Community Help and Support
Hi @Daveh1951 , just wanted to check if your SIM swap ended up completing in the end? Let us know if you need any additional help. 
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?
