Solved: new sim card

Anonymous · ‎25-11-2016

Hello. if there is a possibility to obtain a new SIM card with the same number. (Card nano) why? because it is broken, but works even. option is free? or if I get the same sim card with the same number the mice only destroy damaged card. Greet Rafal

MI5 · ‎25-11-2016

@Anonymous

Contact CS directly and they will send you a new sim card with your current number on it.
It is free and you will need to call CS again once you receive the sim card to get it activated.
http://www.o2.co.uk/contactus
Please also remove your number as this is a public forum.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-11-2016

@Anonymous

Contact CS directly and they will send you a new sim card with your current number on it.
It is free and you will need to call CS again once you receive the sim card to get it activated.
http://www.o2.co.uk/contactus
Please also remove your number as this is a public forum.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎26-11-2016

The mice ate your sim card?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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