new samsung phone

[juliechambers]

i have just joined o2 and have a new phone  SAMSUMG A20E  will i get a nano sim and will i work straight away ?

[madasaf1sh]

@juliechambers

Yes it will come with a nano sim, you just need to pop it out of the sim holder.

It should work straightaway but you may also need to contact o2 to activate the Sim Card.

[Marjo]

Hi @juliechambers welcome to O2 and our community.   How are you getting on with your new phone and SIM, did you get everything sorted?

[juliechambers]

hi im still waiting for the sim to arrive i had a text from o2 that i need to activate the sim and i have a pac code to save my number do i tell o2 once i have the sim card in ? im new to this

[madasaf1sh]

@julierchambers

Once you have the simcard and its activated, i would then give Customer Services your pac code